Make an appointment to see the class teacher involved in the problem/issue.
If you are still unhappy, please speak to the Liaison teacher of the particular grade.
     
Grade R Miss A Van Wyk
Grade 1 Mrs M Murray
Grade 2 Mrs C Hannah
Grade 3 Mrs L Horn
Grade 4 Mrs S Preller
Grade 5 Miss Le Roux
Grade 6 Mrs R Stork
Grade 7 Mrs A De Santos
(Should the teacher in question be the liaison, please see the Departmental Head)
   
Should you feel the need to take the matter further, please contact the Departmental Head of the particular phase
Departmental Head Grade R – 3 Mrs Y Lourens
Departmental Head Grade 4 – 6 Miss B Ramlakan
Departmental Head Grade 7 Mrs A Pedro
   
Thereafter, if you require further assistance you make an appointment to see Mrs N Gordon.

As a final resort, you may make an appointment to see Mrs LC Murray, however if the channels are followed the situation is generally solved before it gets to this stage.