Make an appointment to see the class teacher involved in the problem/issue.
If you are still unhappy, please speak to the Liaison teacher of the particular grade.
     
Grade R Mrs T Sage
Grade 1 Mrs M Murray
Grade 2 Mrs C Hannah
Grade 3 Mrs L Horn
Grade 4 Miss S Egan
Grade 5 Miss M Maguire
Grade 6 Mrs R Stork
Grade 7 Mrs A De Santos
(Should the teacher in question be the liaison, please see the HOD)
   
Should you feel the need to take the matter further, please contact the HOD of the particular phase
HOD Grade R – 3 Mrs Y Lourens
HOD Grade 4 – 6 Mrs A Pedro
HOD Grade 7 Mrs N Gordon
   
As a final resort, you may make an appointment to see Mrs LC Murray, however if the channels are followed the situation is generally solved before it gets to this stage.